On-Premise Application Support
GlobITES provide IT Application support and maintenance service to business growth; applications and products require professional support and maintenance that keeps pace with growing demands. GlobITES managed services for application support and maintenance allows organizations to allocate resources where they are needed most, the core business functions. Our IT professionals are skilled with the latest technologies and operating procedures and expertise range across different languages, databases, enterprise applications, software application systems platforms and more.
Continuous Application Support service
GlobITES provide support through the solution for timely, reliable and cost efficient application support services the const benefits of a leveraged and scalable operation which maintaining business processes. The service offers 24×7 support of Enterprise application through monitoring, system-level troubleshooting and more as following:
- Preventative maintenance services
- Pro-active monitoring services
- Ongoing Enterprise application improvement
- Continuous 24/7 support to applications
Enterprise Application Support services
GlobITES provide Enterprise application support services to shared application which support operation is effective and cost efficient for most small and medium-sized organizations. For large enterprises get a dedicated team of resources to manage Enterprise application, for these GlobITES provide Enterprise Application support and more:
- Enterprise application support service includes Incident response and incident resolution.
- Root cause analysis of production failure.
- Production failure analysis with fixes and support for deployment.
- Build management, post fixes in production after approval from the business.
On-Demand Application Support services
GlobITES provide application support where services may not be needed on a regular basis and you only pay for what you need and when you need it on demand basis. These services ensure rapid and comprehensive Enterprise application support on an hourly or daily, pay-as-you-go basis to the business.
Enterprise Application Incident Resolution services provide based on the immediate the research and corrective actions and response to critical application functional and technical incidents.
Enterprise Application System Enhancements support services provide for both functional and technical enhancements, including Analysis, Requirements gathering, solution and technical design and testing,Implementations, Upgrades & Patching support services to Enterprise applications.
24/7 – Application Support
GlobITES provide complete Enterprise Application support services by 24/7 to ensure business continue.